Emails
The Email feature allows you to compose, read, and reply to emails in your inbox directly from the platform. This will prevent you from having to switch back and forth from the platform to your inbox while communicating with your creators! You may sync your personal business email account or utilize the free customized system email.
Set-Up: In order to utilize this feature, go into Settings > Accounts to see Email Accounts where you can connect your email account to the Current Hub. The system email is automatically populated with the domain that is designated during sign up. In addition, the system email can only send, so you will need to designate a “forward-to” inbox to receive the replies.
Compose: Composing an email is very simple and can be accessed in multiple places throughout the app. Toggling to your Communications tab and clicking on email, you will be able to see your inbox according to the account you have connected. From here click "Compose" and acknowledge that this will cost one of your credits to send an email.
Disconnecting your account: In order to disconnect any account, you will want to navigate to Settings and under Email accounts you will see the "Disconnect" button. This will show another popup confirming you want to disconnect your email account. Once you confirm, you are good to go!
Best Practices
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We do not recommend linking a personal email address, as this will grant visibility to any teammates/user in your Current hub.
- Instead, we do recommend connecting an email address specifically used to communicate with your creators. This will allow others to operate out of this connection and provides a singular place for your team to manage all correspondence, and to have visibility into ongoing conversations.
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